Terms of Service

I. Service Content

1. NullPrivate provides DNS-based ad blocking and privacy-protection SaaS services.
2. Services are divided into Trial (time-limited / quota-limited) and Paid versions; see product documentation for functional differences.
3. We reserve the right to adjust service features as technology evolves.

II. Account and Registration

1. No real-name information is required for the Trial version; use random credentials to experience the service.
2. Paid versions must complete order verification via the payment platform.
3. Transferring or sharing account credentials is prohibited.

III. Payment and Refunds

1. The Trial version is a time-limited offer, and prices may change at any time.
2. Paid versions use a prepaid model. No refunds are currently provided.
3. If service interruption exceeds 24 hours due to force majeure, you may apply for service-time compensation.

IV. Privacy Protection

1. We follow the data-processing principles described in the Privacy Policy.
2. Service logs are retained for no more than 30 days and are used only for troubleshooting.
3. All configuration data is transmitted via TLS encryption.

V. User Responsibilities

1. You must not use the service for any illegal activities.
2. Reverse engineering or cracking service protocols is prohibited.
3. Report any security vulnerabilities to us.

VI. Disclaimer

1. We do not guarantee completely uninterrupted or error-free service.
2. We will not be liable for service issues arising from:
   • User equipment or network failure
   • Force majeure (natural disasters, policy changes, etc.)
   • Third-party service (payment platforms, DNS providers, etc.) failure

VII. Amendments

1. Significant changes will be announced on the official website at least 30 days in advance.
2. Continued use of the service constitutes acceptance of the revised terms.

Last Updated: 29 November 2024
Effective Date: 1 December 2024

(Contact us at service1@nullprivate.com if you have any questions.)