Mini Program Cannot Be Accessed

This article describes the issue of being unable to access a mini program and offers three solutions—temporarily disabling protection, adding the service to the allowlist, or temporarily deactivating the settings.

If the blocking rules are too strict, some legitimate services may be blocked, causing them to malfunction.

Temporarily Disable Protection

If you need an urgent, temporary fix, you can resolve the issue by temporarily disabling protection; the change usually takes effect within 10 seconds.

Temporarily Disable Protection

Add the Service to the Allowlist

For services you use regularly, add them to the allowlist to prevent future blocks; the change usually takes effect within 10 seconds.

Add the Service to the Allowlist

Temporarily Deactivate Settings

Public service users can resolve the issue by temporarily deactivating the service; the change usually takes effect within 60 seconds.

Temporarily Deactivate Settings